Associate Specialist HR Administration

Abbott • Chicago, IL

3d • $50,700 - $101,300 • Onsite

About The Position

Join Abbott’s Corporate Human Resources team at Abbott Park, Illinois, supporting HR operations and improving the employee experience through service and collaboration. The Associate Specialist supports benefits and leave-of-absence administration and applies basic HR principles. Work is performed with supervision and guidance from experienced specialists or managers, and assigned projects are smaller in scope and complexity. The role takes ownership of the customer experience and calls for composure, care, compassion, confidence, collaboration, and a focus on driving issues to resolution.

The position supports Program Administration initiatives aligned with the vision and pillars of Global HR Services (GHRS). It administers assigned programs and collaborates with HR Services, Practice Centers, Business HR, and Finance. The role reports to the Manager or Supervisor of Program Administration and works with HR colleagues at local, regional, and global levels.

The position is based at Abbott Park, Illinois, with standard work shift and 5% travel. Significant work activities include prolonged sitting and keyboard use for at least 50% of the workday.

Requirements

• Associate’s degree and at least 2 years of relevant experience, or 4 years of relevant experience without a degree.
• Experience administering benefits and leave programs.
• Proficiency in spoken and written English.
• Strong verbal, written, and telephone communication skills.

Nice To Haves

• Spanish or French multilingual skills.
• Proficiency with HR service technologies such as Zendesk and Workday.
• Experience in Human Resources, customer service, or project management.
• Competencies in problem-solving, analytical thinking, process improvement, collaboration, communication at all levels, project management support, self-direction, resourcefulness, cultural awareness, time management, prioritization, relationship building, multitasking, emotional intelligence, empathy, and attention to detail.

Responsibilities

• Manage priorities, address escalations, and implement process improvements to support successful project outcomes and deliverables.
• Evaluate data from multiple sources, assess impacts and interdependencies, and proactively resolve or mitigate challenges.
• Identify and implement enhancements to improve customer experience and operational efficiency.
• Contribute to Program Administration initiatives aligned with the Global HR Services vision and pillars.
• Administer assigned programs with initiative and attention to detail, collaborating with HR Services, Practice Centers, Business HR, and Finance.
• Partner across global service centers and HR teams to resolve escalations, identify service gaps, and support program delivery.
• Follow established protocols, promote compliance, and identify and escalate potential risks.
• Support the development and execution of key GHRS projects on behalf of Program Administration.
• Collaborate with the US HR Service Center, Program Administration, other Global HR Services teams, Affiliate and divisional HR, Practice Centers, OUS HR Service Center peers, GHRS, and the broader HR community.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree