HQA Billing Analyst

Swissport International AG•Raleigh, NC

8h•Onsite

About The Position

This role provides billing support to the Company and ongoing support to the Billing Manager in a centralized environment. The expected pay rate is $50,000.00-$64,000.00/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match, paid vacation time, sick time, and company paid holidays.

Requirements

Minimum College degree
Ability to work weekends if needed
Willingness to learn multiple systems and accept change as/when needed
Excellent oral and written communications
Computer literate (Word, Excel, PowerPoint); Advanced Excel, comfortable using VLookups, Pivot Table, Sum If etc
Ability to multi-task and work effectively in a fast-paced environment
Able to work closely with other departments and managers
Excellent attention to detail

Nice To Haves

3-5 years experience in a similar role preferred

Responsibilities

Create comprehensive, accurate and timely invoices for customer airlines using the in-house billing system for all lines of business (Ground Handling, Cargo and Fueling).
Compile billable charges from all sources (FSC, FNB, VAREC, CARGOSPOT etc.), gather and attach supportive backup needed for invoice approval.
Create Adhoc invoices for non-contractual services, verify proper accounts are used.
Ensure all Accounts Payable pass through charges are billed and accounted for correctly related to Principal and Agency revenue recognition rules.
Review and issue credit notes in billing system.
Upload all billed revenue to company’s ERP system ensuring relevant checks in place.
Work with the stations as needed to capture an accurate monthly accrual to include all outstanding revenue items allowing an accurate revenue profile for the business.
Prepare journal entries related to billing into the general ledger system SAP.
Attend and contribute to team meetings reviewing overall billing performance of the team.
Submit customer invoices into various portals for payment. Review portal approval information and assist in resolving any disputes. Email customer invoices that require a specific file format for receipt and acceptance.
Run customer listings to ensure all invoices have been submitted or emailed.
Provide customer support by ensuring all customer queries are responded to and resolved in a timely and highly professional manner informing all relevant parties of resolution.
Analyze customer queries to identify areas of improvement to prevent repetition of query and to allow efficient debt collection.
Develop effective working relationships with the following groups: Customer Account Managers, Station OCC and GM, Credit Control, AR Department, Tax Department, Systems and Operational teams.
Assist GL Accountants with questions and provide invoice copies for audits.
Produce reports at the request of Management.
Perform internal audits of invoices to contracts.