Housing Services Coordinator (Full time , VA)
About The Position
The Housing Services Coordinator, referred to in the position summary as the Housing Counselor, works under the supervision of the Director of Social Services. The role coordinates and implements housing services for eligible low- and moderate-income individuals and families, providing direct housing counseling, financial coaching, and educational workshops. The position supports housing stability, financial literacy, and homeownership readiness while contributing to program administration, community outreach, and collaboration with internal and external partners. The organization is the Korean Community Service Center of Greater Washington (KCSC), a community-based nonprofit founded in 1974. KCSC serves individuals and families across the Greater Washington, DC region through culturally and linguistically responsive social services, education, advocacy, and resource development. It welcomes qualified candidates as an equal opportunity employer.
Requirements
- Bachelor’s degree in social services, social work, psychology, business, real estate, or a related human service field.
- Knowledge of the Korean immigrant community.
- Fluency in both spoken and written English and Korean.
- Obtain and maintain HUD-certified housing counselor and HECM counselor certifications as required for the position.
- Excellent interpersonal, communication, and relationship-building skills.
- Strong organizational skills and ability to manage multiple projects and deadlines.
- Proficiency with Microsoft Office, Google Workspace, and virtual meeting platforms.
- Ability to work independently and collaboratively in a team environment.
- Valid driver’s license, reliable transportation, and willingness to travel for outreach events, workshops, and community meetings.
- Ability to work occasional evenings and weekends as required by program activities.
Nice To Haves
- Experience facilitating workshops, presentations, group discussions, or educational programs.
- Experience with data entry, record keeping, and program reporting.
Responsibilities
- Provide housing counseling, including pre-purchase counseling, homeownership preparation, rental housing assistance, and HECM (reverse mortgage) counseling.
- Conduct client intake and needs assessments, determine eligibility for housing and rental assistance programs, and develop individualized service plans.
- Plan and conduct first-time homebuyer workshops, rental housing seminars, and financial education workshops.
- Maintain accurate client case files, databases, and program reports using housing counselor management programs such as Compass and NeighborWorks and other required data systems.
- Coordinate housing resources and services, conduct community outreach, and collaborate with government agencies, community organizations, and other service providers.
- Provide individual financial coaching on budgeting, savings, credit building, and financial management.
Benefits
- Flexible work schedule.
- Telecommuting option once a week; may vary depending on position.
- Paid vacation, holidays, and sick/safe leave.
- Maternity and paternity leave.
- Health insurance, including dental and vision coverage.
- Employer-sponsored retirement plan.
- Self-care reimbursement of $200 per year.
- Education, tuition, or professional licensing reimbursement up to $2,000 per year.
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What This Job Offers
Job Type
Full-time
