Housing Outreach Specialist (MOC Downtown)
About The Position
Goddard Riverside is a social-justice-focused organization serving more than 20,000 people throughout New York City. It partners with the Manhattan Outreach Consortium (MOC), a borough-wide initiative serving people who are unsheltered. The Downtown team serves lower Manhattan, covering 23rd Street and below from river to river, and collaborates with community partners and healthcare agencies throughout Manhattan. The Housing Outreach Specialist engages adults experiencing street homelessness through community outreach using a harm-reduction approach and provides case management with the goal of placing clients in transitional and permanent housing. The role works collaboratively across teams and organizations. The regular schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexibility to work evening, overnight, and weekend shifts when required. The hourly rate is $22.25–$25.77; the offer depends on relevant experience and preferred qualifications.
Requirements
- Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines, including at least one year as a licensed driver and no suspensions within the last three years.
- Flexibility in work hours, including availability for evening, overnight, and weekend shifts when required.
- Understanding of Housing First and other harm-reduction models.
- Ability to multitask.
- Strong interpersonal skills.
- Strong written and verbal communication skills.
- Ability to work as part of a team.
- Proficiency in Microsoft Outlook.
- Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES.
Nice To Haves
- Bachelor’s degree preferred.
- Prior experience with homeless and/or mentally ill populations preferred.
Responsibilities
- Provide case management to homeless adults, with the goal of placement in transitional and permanent housing.
- Conduct intake, assessment, service planning, advocacy, referrals, and escorts.
- Maintain client case records and enter data into a computer database using handheld and desktop computers.
- Provide follow-up case management for clients placed in housing to promote retention and document outcomes.
- Attend staff meetings, case conferences, training programs, and supervision meetings; participate in program evaluation and improvement.
- Coordinate client services with evening and weekend staff and staff from other agencies.
- Participate in outreach trips to identify and communicate with homeless clients.
- Drive the outreach van.
- Participate in the annual HOPE count and quarterly counts of homeless individuals living on the street, including four overnight counts annually.
- Perform other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
