Housing Manager

Home GroupKendall, FL
Hybrid

About The Position

We can’t offer a CoS for this role. Home, a place where you belong. You’ll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work.

Requirements

  • Experience in housing management or a similar customer focused role.
  • Confidence managing anti-social behaviour and complex customer situations.
  • Knowledge of housing law, safeguarding, and sustaining tenancies.
  • Strong organisation skills and take ownership from start to finish.
  • A full driving licence and access to a vehicle.
  • An Enhanced DBS check (which we pay for).

Responsibilities

  • Build trusted relationships with customers across your patch and local communities.
  • Take ownership of housing issues from first contact through to resolution.
  • Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
  • Carry out estate inspections and work with contractors to keep homes compliant.
  • Work with partners to support customers and protect income for reinvestment.

Benefits

  • 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
  • Option to buy 5 more days leave each year
  • 2 paid volunteering days each year
  • Matching pension contribution (up to 7%)
  • Life insurance of 3x basic salary
  • Instant pay access with Stream
  • 800+ discounts on shops, holidays, days out, tech and more
  • Health cash plan saving you and your children over £1140 a year
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