Employee Housing Manager

Vail ResortsVail, CO
Onsite

About The Position

The Housing Manager is responsible for overseeing the housing portfolio for the Eagle County Region leading a high talent team. This individual will help execute the Employee Housing Strategy to ensure support of our current and future business needs. They will oversee Employee Housing, ensuring alignment to provide an Experience of a Lifetime - which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual will influence and partner with multiple internal and external stakeholders at all levels, including business leaders, employees, vendors and community resources.

Requirements

  • University/College Degree Required
  • 2+ years’ experience in capital project management, project coordinator, or in supporting large-scale project development and implementation
  • 2+ years’ experience in housing or related field
  • Strong analytical experience
  • Vendor and contract negotiation experience
  • Budget and revenue management experience
  • 3+ years’ experience of directly managing employees at a supervisory level
  • Experience working with remote teams preferred
  • Valid Driver’s License
  • Proficient computer skills, especially Excel, Teams, and PowerPoint
  • Experience in database management
  • English strong written and verbal mandatory
  • Spanish & French preferable
  • Proven capability in data management and/or data analysis

Nice To Haves

  • 4+ years’ experience in property management, housing, or similar experience
  • Ability to align key stakeholders around a vision and to make timely recommendations based on insight, data, and influence.
  • Experience with StarRez Housing strongly preferred

Responsibilities

  • Drive day-to-day operations of regional employee housing portfolio by occupancy and budget tracking, facilities management, database software utilization, and performance metrics
  • Design and execute on the Employee Housing strategy driving the Company’s short- and long-term business needs, to include data management, reporting, assessment, and assistance in furthering strategic planning efforts for Regional Team operations
  • Lead a high performing team focused on value creation, engagement and development, delivering results, and supporting long-term organizational goals
  • Manage complex internal relationships and ensure clear communications with stakeholders including local Housing Teams, VR Leadership, Housing Liaisons, HRBP’s, COO’s
  • Set and track short- and long-term capital plan and drive execution of projects. Responsible for completion of all project plans and expenses.
  • Manage and deliver standardized, best-practices, across the enterprise as a leader in the Enterprise Housing Team
  • Train and support Housing Team in the delivery of exceptional customer service and strong interpersonal communication for resolution of resident conflicts and concerns
  • Resolve high level complaints or concerns for region - provide resources and support for all residents, regional housing team and department
  • Serve on Housing Leadership Team to help create and deliver standardized best-practices aligned with enterprise-wide values and strategy
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Other duties as assigned

Benefits

  • Free passes for employees
  • employee discounted lift tickets for friends and family
  • free ski lessons
  • employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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