Housing Loan Coordinator (Home Rehab Program)

City of San Antonio•78205, TX

9d•Onsite

About The Position

Under direction, the Housing Loan Coordinator coordinates application intake and processing and program marketing for the Homeownership Incentive Program. The position coordinates day-to-day operations of home rehabilitation loan programs and ensures compliance with federal, state, and local guidelines. Work is primarily in an office at City Tower, 100 W. Houston St., San Antonio, TX 78205, from 8:00 AM to 5:00 PM, Monday through Friday. The role may directly supervise assigned staff.

Requirements

Bachelor's degree from an accredited college or university; substitutions of related full-time experience or related higher education may be permitted as described in the posting.
Two years of experience in mortgage loan processing and underwriting.
Knowledge of principles and practices of supervision, training, and personnel management.
Knowledge of housing programs and assistance available to customers.
Knowledge of loan processing practices and procedures.
Skill in using a personal computer and associated software programs.
Ability to operate a computer keyboard and other basic office equipment.
Ability to prepare accurate and concise reports.
Ability to communicate clearly and effectively.
Ability to establish and maintain effective working relationships with City staff and the general public.
Satisfactory pre-employment drug testing and background check results are required for selected applicants.

Nice To Haves

Bilingual in English and Spanish.
Experience determining income eligibility for housing programs, including home rehabilitation programs.
Experience in mortgage loan processing and underwriting.

Responsibilities

Coordinate the day-to-day operation of home rehabilitation loan programs and ensure compliance with federal, state, and local guidelines.
Review assistance applications for completeness and accuracy before processing.
Determine client eligibility, including income verification, ownership, availability of funds, and property qualifications.
Work with the City Attorney's Office to prepare documents required to issue commitments and schedule appointments for document execution.
Explain program terms and conditions to applicants and ensure their understanding before execution.
Order title reviews to confirm sufficient or presumed home ownership, with support from the City Attorney's Office.
Prepare legal documents for closing and ensure documents and follow-up are complete before releasing funds for closing.
Maintain related logs and records and prepare necessary reports.
Conduct training sessions for participating homeowners and other copartners.
Perform related duties and fulfill responsibilities as required.