Housing Stability Program Coordinator

IRCO • Portland, OR

18h • Hybrid

About The Position

The Housing Stability Program Coordinator provides direct staff management and program coordination across four housing programs: Multnomah Stability Initiatives (MSI), Short Term Rental Assistance (STRA), the Mobile Housing Team (MHT), and Emergency Housing Voucher (EHV). The coordinator leads staff and program operations, supports quality client outcomes, and ensures timely completion of funder-required reporting, budget monitoring, and supervision. This is a temporary, full-time position running from November 1 through December 24, based at IRCO’s Asian Family Center in Portland, Oregon, with a hybrid schedule.

EHV provides home-based case management and support to families experiencing or at risk of homelessness as they move into permanent housing and stabilize. MHT is a Rapid Re-Housing program serving unhoused families with housing placement and retention case management. MSI provides culturally appropriate, long-term self-sufficiency services to low-income Multnomah County households with school-aged children; STRA funds help MSI clients experiencing financial hardship.

The position requires strong communication, case management, housing and social-services knowledge, time management, and paperwork skills. The coordinator supervises staff and oversees program planning, service quality, budgets, records, reporting, and program data. The role requires a valid driver’s license, current auto insurance, and full use of an automobile during work hours.

Requirements

• Bachelor’s degree or equivalent in social services, counseling, education, or a related field.
• 2–3 years of experience working in housing programs.
• Knowledge of HUD regulations and program requirements.
• 2–4 years of experience with program management or coordination.
• Lived experience and strong knowledge of immigrant and refugee communities, with experience advocating with these communities.
• Knowledge of educational, social, and human services and the information and referral system.
• Knowledge of and experience with social-services best practices, such as assertive engagement and crisis and critical-incident response.
• Strong intercultural communication skills.
• Ability to use basic office equipment, including a telephone, copy machine, fax machine, and personal computer.
• Valid driver’s license, verification of current auto insurance, and full use of an automobile during work hours.

Nice To Haves

• Knowledge of developers and real estate acquisition.

Responsibilities

• Support the program manager in meeting IRCO’s Program Management Standards and participate in continuous learning for program improvement.
• Lead strategic planning for housing and supportive-services programs.
• Provide supportive supervision to direct-line staff and ensure quality service delivery and that staff and community members have up-to-date information.
• Hire staff, conduct performance evaluations, set wages, provide support and course corrections, document performance, and take disciplinary action when necessary, subject to the stated Department Manager approval for supervisory responsibilities.
• Monitor program budgets, review budgets, write reports, and review contracts.
• Ensure program fiscal records and reports are completed within required time frames.
• Approve staff timesheets and PTO requests.
• Review and approve staff requests for client-support payments.
• Review staff case files for compliance with case-management standards.
• Lead monthly staff meetings to provide support and guidance.
• Engage with staff, landlords, or clients as needed; monitor program outputs and outcomes; assess program strengths and challenges; and apply continuous quality improvement practices.
• Coordinate, enter, and update data in IRCO’s Referrals App and Multnomah County’s HMIS data system.
• Perform other housing and participant-retention duties, including making housing referrals and finding housing resources.
• Support housing staff in day-to-day activities.
• Participate fully in recommended professional development and other assigned or required training activities.

Benefits

• Flexible working arrangements and schedules.
• 3 to 6 weeks of PTO per year.
• 401(k) match of over 100% on the first 5%, with immediate vesting.
• 3% match for student loans or college savings.
• 12 paid holidays and 1 floating holiday.
• Medical and dental insurance options with 85% coverage for employees and families, with no deductibles.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Flexible spending account.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager