Program Director | Housing Stability & Supports

Gandara Center•Springfield, MA

2d•Onsite

About The Position

The Program Director will be responsible for overseeing housing stability and support services. Gandara offers career pathways in various behavioral health and community-based services, supporting both entry-level and leadership roles with opportunities for career growth and skill enhancement. The organization aims to meet its mission by providing a wide range of opportunities that support the community served.

Requirements

Bachelor's degree in social work, human services, substance abuse services, counseling or related field required
Knowledge of community resources/agencies
Ability to be innovative, creative, analytical, and decisive in problem solving.
Client advocacy skills and ability to establish working relationships with community agencies.
Ability to structure and organize job responsibilities independently.
Ability to deal with diverse populations.
Good typing/computer skills.
Must have valid driver's license.

Nice To Haves

Mastees degree preferred
Lived experience a plus.
Recovery support experience a plus.

Responsibilities

Hires, trains and supervises case workers and case managers
Creates an overall environment of recovery by staying current with the recovery field, playing an active role in the recovery community and promoting the values of recovery, safety, cooperation, communication and inclusiveness in all program activities.
Acts as principal referral contact for prospective clients, including overseeing referral requests, arranging for evaluative interviews and admission intakes, establishing and maintaining relations with referral sources
Delivers services to clients in the program in the event that staff is unavailable
Maintains client records and creates required reports
Acts as administrator for the ESM, agency EMR and HMIS data Systems
Represents agency at community meetings, as appropriate
Attend applicable meetings with network providers, the Network to End Homelessness, Hampden County COC and others as necessary
Adheres to program and agency policies and procedures.
Leads annual program planning and review.
Maintains positive relations with funding sources.
Participate in collaborating projects with other agencies/COC as applicable.
Responsible for compiling monthly safety reports and submitting to department director.
Responsible for monitoring department staff compliance with training schedule
Responsible for the timely submission of program reports and data, as well as all agency paperwork in accordance with agency policies
Perform other tasks as determined by the Prevention Department Director and/or other Department/Agency administrators