Housing & Entitlements Specialist
AFRICAN AMERICAN PLANNING COMMISSION INC•New York, NY
•$60,206 - $62,007•Onsite
About The Position
Under the general supervision of the Director of Social Services, the Housing & Entitlements Specialist identifies housing resources, builds relationships with brokers and landlords, and supports residents through the housing search and placement process. The role includes facilitating apartment viewings, conducting inspections, assisting with subsidy documentation and applications, and coordinating with residents, program staff, DHS, and HRA to support timely housing placements. The specialist also maintains case notes, conducts housing-related workshops, and helps ensure placement objectives are met.
Requirements
- Bachelor’s degree in a related field and at least 1–2 years of experience, or an associate degree in a related field and at least 2–3 years of experience.
- Familiarity with the NYC Shelter System and experience with any population, including single adults, people with mental health or substance use needs, people living with HIV/AIDS, or another related population.
- Strong verbal and interpersonal communication skills focused on excellent client service.
- Ability to interact effectively and collaboratively with a diverse community of residents, program staff, and external partners.
- Good judgment and problem-solving skills.
- Experience working collaboratively in a team-oriented and outcome-focused environment.
- Ability to monitor and manage a variety of assigned tasks.
Responsibilities
- Periodically conduct on-the-ground outreach to identify new housing resources.
- Develop and maintain linkages with brokers, landlords, real estate companies, and management offices that lead to housing placements.
- Facilitate appointments and accompany residents to apartment viewings.
- Conduct housing inspections and complete or collect pre-clearance forms for clients approved for apartments.
- Work with brokers and landlords to obtain documentation required to complete subsidy packages.
- Meet regularly with residents, biweekly or monthly, to assess and update their housing needs and schedule viewing opportunities.
- Maintain up-to-date case notes based on regular meetings with residents.
- Assist clients with housing applications through NYC Housing Connect and other identified application portals.
- Work closely with the social service team, DHS, and HRA to expedite placements and make recommendations for successful moves.
- Assist the Program Director and Director of Social Services in meeting performance objectives, including resident rehousing goals.
- Coordinate with DHS and HRA staff to address client housing needs in a timely and thoughtful manner.
- Conduct workshops for residents on the housing search, application, and interview process as needed.
- Teach residents how to advocate for themselves when seeking permanent housing in the community.
- Conduct quarterly workshops for landlords and brokers on housing subsidy changes as needed.
- Perform other duties as assigned by the Program Director.
Benefits
- Medical insurance, including prescription coverage
- Dental insurance
- Vision insurance
- Commuter benefits
- Employee Assistance Program
- Paid holidays
- Annual paid time off (23 days)
- Life insurance
- Long-term disability
- Retirement benefits plan (403B)
- Potential tax-free federal student loan forgiveness for eligible full-time employees who make 120 qualifying monthly payments under a qualifying repayment plan
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What This Job Offers
Job Type
Full-time
