Housing Education & Community Engagement Specialist

Mission Action • San Francisco, CA

9h

About The Position

The Housing Education & Community Engagement Specialist supports the implementation of tenant education, outreach, and community engagement activities within the Mission SRO Collaborative (MSROC) program funded through the San Francisco Department of Building Inspection (DBI). This position is responsible for developing and facilitating tenant rights workshops, supporting multilingual outreach strategies, coordinating community engagement efforts, and strengthening tenant participation and leadership within SRO communities. The Housing Education and Community Engagement Specialist works collaboratively with tenant counselors, outreach staff, promotoras, legal partners, and community organizations to ensure SRO residents have access to culturally responsive education, housing resources, and tenant stabilization supports.

Requirements

• Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
• Strong understanding of housing justice, tenant rights, and/or SRO communities in San Francisco.
• Experience facilitating workshops or community education sessions.
• Strong relationship-building and communication skills.
• Ability to work collaboratively across teams and community partnerships.
• Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
• Bilingual Spanish/English strongly preferred.
• Strong organizational and documentation skills.

Nice To Haves

• Experience working within SRO communities.
• Experience with DBI, housing stabilization, or tenant counseling programs.
• Experience supervising outreach or engagement activities.

Responsibilities

• Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
• Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
• Support the creation and distribution of multilingual outreach and educational materials.
• Coordinate outreach activities with staff, promotoras, and community partners.
• Build relationships with SRO tenants, tenant leaders, and community organizations.
• Support resident leadership development and tenant engagement activities.
• Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
• Track outreach, workshop participation, and engagement data for reporting purposes.
• Support program planning, implementation, and continuous quality improvement efforts.
• Participate in staff meetings, trainings, and cross-program coordination activities.
• Perform other related duties as assigned.

Benefits

• medical
• dental
• vision
• long-term disability
• life insurance
• flexible spending account
• commuter benefits
• paid holiday
• paid sick leave
• generous vacation with Summer Recess and Winter Recess
• 401(K) with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed