Housing Education & Community Engagement Specialist

Mission Action•Sf, CA

About The Position

The Housing Education & Community Engagement Specialist supports tenant education, outreach, and community engagement activities within the Mission SRO Collaborative (MSROC), a program funded through the San Francisco Department of Building Inspection (DBI). The role develops and facilitates tenant rights workshops, supports multilingual outreach strategies, coordinates community engagement, and strengthens tenant participation and leadership within SRO communities. The specialist works collaboratively with tenant counselors, outreach staff, promotoras, legal partners, and community organizations so SRO residents can access culturally responsive education, housing resources, and tenant stabilization supports. The position is in the Community Engagement & Organizing (CE&O) Department and reports to the MSROC Program Manager. Pay is $25.48 per hour and the role is full-time.

Requirements

At least 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
Strong understanding of housing justice, tenant rights, and/or SRO communities in San Francisco.
Experience facilitating workshops or community education sessions.
Strong relationship-building and communication skills.
Ability to work collaboratively across teams and community partnerships.
Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
Strong organizational and documentation skills.

Nice To Haves

Bilingual Spanish/English; strongly preferred.
Experience working within SRO communities.
Experience with DBI, housing stabilization, or tenant counseling programs.
Experience supervising outreach or engagement activities.

Responsibilities

Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
Support the creation and distribution of multilingual outreach and educational materials.
Coordinate outreach activities with staff, promotoras, and community partners.
Build relationships with SRO tenants, tenant leaders, and community organizations.
Support resident leadership development and tenant engagement activities.
Collaborate with tenant counselors and legal partners to connect tenants to appropriate services and referrals.
Track outreach, workshop participation, and engagement data for reporting purposes.
Support program planning, implementation, and continuous quality improvement efforts.
Participate in staff meetings, trainings, and cross-program coordination activities.
Perform other related duties as assigned.