PD Housing Counselor

Community Access•New York, NY

About The Position

Community Access provides supportive and affordable housing and related services to New Yorkers, including people living with mental health concerns and low-income residents and families. The Housing department also operates licensed transitional residential programs for individuals moving from institutions into the community. Its services help residents maintain housing and move forward in stable, community-based environments. The Per-Diem Housing Counselor oversees an assigned site, helping ensure its physical safety and security; coordinating meal preparation; monitoring residents’ self-administration of medication; managing crises and conflicts; and providing Activities of Daily Living Skills (ADLS) training and coaching. The role also facilitates community-building events and documents incidents, program logs, and progress notes. The position requires shift-based documentation, building rounds, and immediate notification to the Justice Center after serious reportable incidents.

Requirements

Understanding, appreciation, and commitment to the philosophy and mission of Community Access.
High school diploma or equivalent (GED).
Food Handler Certificate, or ability to obtain one within 90 days of hire.
Fire Guard Certification, or ability to obtain one within 90 days of hire.
Ability to prioritize and meet deadlines.
Excellent oral and written communication skills.
Creativity and flexibility.
Ability to use computer programs, specifically Microsoft Word and Excel.
Initiative and responsible follow-through.
Ability to maintain confidential information relevant to the position.
Demonstrated leadership skills and ability to work as part of a team.
Conflict mediation and negotiation skills, with an assertive approach to problem solving.
Ability to walk up five flights of stairs.
Fingerprinting and clearance through a background clearance process.

Nice To Haves

Bilingual Spanish-speaking ability is preferred.
Ability to speak other relevant languages, depending on the specific needs of program participants.

Responsibilities

Oversee the assigned site and help ensure the physical plant is safe and secure.
Prepare and coordinate meals.
Monitor residents’ self-administration of medication and complete medication monitoring logs.
Manage crises and conflicts.
Provide Activities of Daily Living Skills (ADLS) training and coaching.
Facilitate community-building events.
Document shift information, including front desk logs and shift-change summaries.
Complete incident reports on the day of an incident, as needed.
Complete progress notes for individual and group work with residents within 48 hours of contact.
Make regular building rounds as required during the shift.
Immediately call the Justice Center after serious, reportable incidents.