Housing Counselor

Liberty Resources•Oneida, NY
•Onsite

About The Position

Liberty Resources is seeking a full-time Housing Specialist in Oneida, New York, for its OMH Supportive Housing program. The Housing Specialist provides high-quality supportive services to help individuals and families maintain permanent housing and assists with financial support to facilitate and maintain independent housing for eligible recipients. The role serves individuals and families considered chronically homeless under the HUD definition. The position involves coordinating with clients and service providers to address barriers to stable housing, delivering services aligned with individualized plans, maintaining continuity of care, and responding to emergency situations. The employee shares on-call responsibilities and may need flexibility in work hours and assignment area. Liberty Resources emphasizes high-quality, integrated, community-based services, staff support, and a diverse, inclusive workforce.

Requirements

  • High school diploma or equivalent and one to three years of related experience.
  • Valid New York State Driver’s License and access to reliable transportation.
  • Strong organizational and interpersonal skills.
  • Understanding of mental health, substance use, and chronic medical conditions; their impact on housing and homelessness; and relevant community resources.
  • Ability to work independently and with flexibility in days and hours.
  • Initiative and sound judgment.

Nice To Haves

  • Applicants with lived experience of homelessness are encouraged to apply.
  • An associate degree with one to three years of related experience, and/or a Bachelor of Arts degree.

Responsibilities

  • Provide housing placement assistance, ongoing rental assistance, and supportive services to individuals and families considered chronically homeless under the HUD definition.
  • Complete strengths-based assessments related to maintaining permanent housing.
  • Establish individualized service plans targeting barriers to stable housing and implement goals in cooperation with clients and other service providers.
  • Coordinate and facilitate services in accordance with service plans and assure continuity of client services.
  • Provide services that may include outreach, crisis intervention, conflict resolution, supportive case management, caregiver support, budgeting, skill building, vocational or educational services, income stabilization, and access and adherence to medical and mental health treatment, including emergency care and substance abuse treatment.
  • Respond to and effectively handle emergency situations, with flexibility regarding work time and area of assignment as needed.
  • Share on-call responsibility and take necessary action to ensure staff coverage, appropriate crisis interventions, and notification of untoward incidents.
  • Establish and maintain effective relationships with DSS, SSI, HUD, Section 8, Shelter Care Plus, landlords, and care managers.
  • Complete required documentation within program timelines and standards.
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