Housing Compliance Specialist

CGI•Knoxville, TN

9d•Hybrid

About The Position

CGI Federal’s Housing Compliance team, working with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD), is seeking a Local Contract Specialist (LCS) to support affordable housing. The role manages a portfolio of multifamily housing contracts subsidized through HUD’s Project Based Section 8 Housing program. As part of a contract administration case management team, the specialist completes core contract tasks and works with property owners to ensure compliance with HUD policies. The position also requires maintaining accurate customer files, logs, and schedules. The position is based in Knoxville, Tennessee, with a hybrid work model acceptable. U.S. citizenship is required due to the government contract. New team members receive comprehensive training, with further opportunities for professional development in affordable housing and general business skills.

Requirements

Strong organizational and time-management abilities.
Proficiency with Microsoft Office, especially Excel and Word.
Excellent written and verbal communication skills.
Enthusiasm for working in a team-oriented environment.
Track record of completing tasks accurately and on time while adhering to timelines and quality standards.
Ability to understand, interpret, and apply written policies and procedures.
Strong customer service capabilities.
Ability to learn from past experiences and apply insights to future situations.
Ability to multitask, self-motivate, and take proactive initiative.
U.S. citizenship is required.

Nice To Haves

2–3 years performing tasks in a regulatory environment.

Responsibilities

Manage a portfolio of assisted housing contracts and ensure required tasks are completed accurately and on time.
Schedule and conduct onsite reviews in compliance with contractual and client requirements.
Compile and write Management and Occupancy Review (MOR) reports documenting findings, criteria, and corrective actions related to project compliance.
Conduct timely follow-ups to obtain adequate responses and close MOR reports.
Build and maintain positive relationships with owners, residents and their representatives, neighborhood groups, and local governments.
Respond fully and promptly to inquiries and requests from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel, and Customer Contact personnel.
Maintain complete and detailed files and provide requested data and records to the Team Leader and/or Manager in a timely manner.
Complete required training programs within the prescribed period.
Help ensure the contract administration case management system is functional, deadlines are met, and contractual penalties are avoided.