Housing Case Manager
About The Position
Life Is Work is a trans-led nonprofit organization that educates, empowers, and organizes Transgender, Lesbian, Gay, Bi-Sexual, and Queer+ (TLGBQ+) individuals from diverse backgrounds to secure safety, wellness, and justice for all. As a Coordinated Entry site, we use a Housing First approach to address housing insecurity and provide compassionate, trauma-informed, and affirming services to community members impacted by HIV and systemic inequities. The Housing Case Manager will play a key role in Life Is Work’s efforts to end the HIV epidemic by providing wraparound support and housing services to individuals living with, or impacted by HIV/AIDS, gender based-violence survivors and people reentering back into society post incarceration and/or justice involved. This role involves coordinating housing placements, delivering non-medical case management, and supporting clients in accessing resources that improve their health outcomes and overall stability. The ideal candidate is compassionate, detail-oriented, and committed to providing affirming services to TLGBQ+ communities facing housing instability.
Requirements
- Bachelor’s degree in social work, public health, human services, or a related field (equivalent experience considered).
- 2+ years of experience in case management, housing services, or HIV prevention/treatment programs.
- Experience working with TLGBQ+ communities, reentry population and individuals living with HIV/AIDS.
- Strong commitment to trauma-informed, harm-reduction, and culturally affirming care.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with case management systems and Microsoft Office Suite.
Nice To Haves
- Understanding of housing systems, HMIS, Case Worthy and the Housing First approach preferred.
- Valid driver’s license and access to reliable transportation preferred.
Responsibilities
- Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care.
- Conduct intake assessments, develop service plans, and document progress toward housing goals.
- Assist clients in accessing stable housing through placement services and ongoing support.
- Provide non-medical case management, connecting clients to resources including healthcare, HIV prevention/treatment services, employment programs, and social services.
- Utilize the Housing First approach to support clients in securing and maintaining housing.
- Assist clients with housing applications, referrals, and navigation of housing systems, including the Homeless Management Information System (HMIS).
- Advocate for clients with landlords, housing agencies, and other service providers to ensure long-term housing stability.
- Support housing for people living with HIV, survivors of gender-based violence, people reentering back into society post incarceration/ justice-involved.
- Provide supportive services referrals for background and expungement services, and employment referrals.
- Assist with housing stability plans.
- Assist with housing exit plans.
- Complete monthly housing visits.
- Collaborate with healthcare providers and community partners to link clients to HIV prevention and treatment services.
- Promote client wellness by offering education and resources on harm reduction, PrEP, ART, and other health strategies.
- Support clients in achieving health-related goals through referrals to gender-affirming care, mental health services, and substance use support programs.
- Maintain accurate, timely documentation in compliance with program, funder, and agency standards.
- Monitor client progress and participate in regular case reviews with the Housing Program Manager.
- Track housing placements, health outcomes, and other relevant program metrics to support reporting and evaluation.
- Collaborate with Life Is Work’s community partners, including the AIDS Foundation of Chicago, Center on Halsted, and Task Force Prevention Services, to deliver wraparound services.
- Attend community meetings, training, and events related to housing, HIV prevention, and TLGBQ+ wellness.
- Advocate for systemic changes to address housing disparities impacting TLGBQ+ individuals, people living with HIV and people reentering back into society post incarceration/ justice involved.
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Generous paid time off (PTO), including vacation, sick days, and holidays.
- Opportunities for professional development and training.
- Supportive and affirming work environment that prioritizes staff wellness.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
