TEMP Housing Associate

Progress Foundation•San Francisco, CA

10d

About The Position

The Temporary Housing Associate administers Progress Foundation’s supported living and permanent housing programs, including regulatory compliance and related administrative work. The position works under the supervision of the Director of Operations and handles required HUD and local reporting, housing records, tenant administration, and communications. The role also supervises three part-time, on-site Resident Managers and serves as an emergency point of contact for tenants and vendors after Resident Managers and the maintenance team.

Requirements

Bachelor’s degree in any field; candidates with strong HUD housing experience may be substituted for the degree requirement.
Attention to detail, ability to multitask, and ability to work well under pressure and meet deadlines.
Strong organizational and interpersonal skills.
An acceptable level of maturity, good judgment, and emotional stability.
Strong administrative work background.
Strong computer proficiency, including Microsoft Office Suite (Word, Excel, and Outlook).
Ability to work independently.
Excellent oral and written communication skills.
Ability to negotiate several flights of stairs during each work shift.

Nice To Haves

Hands-on experience administering HUD-assisted multifamily housing programs.
Working knowledge of HUD income eligibility, annual and interim recertifications, tenant file documentation, vouchers, TRACS, Yardi Breeze, and EIV reporting.
Experience reviewing housing files, identifying compliance deficiencies, and completing or documenting corrective actions.
Experience preparing recurring regulatory reports and managing multiple deadlines.
Strong computer proficiency with HUD online systems and Yardi Breeze.

Responsibilities

Prepare, review, and submit monthly, quarterly, and annual housing reports to HUD, local government agencies, and other applicable entities.
Prepare and review monthly HUD vouchers, TRACS submissions, subsidy payment records, and related error and discrepancy reports.
Generate, review, and maintain EIV reports in accordance with HUD authorization, security, and recordkeeping requirements.
Maintain a calendar of recurring reporting, certification, and submission deadlines; track submissions and promptly escalate issues that could jeopardize deadlines.
Investigate reporting errors and discrepancies, coordinate corrections, and retain supporting documentation.
Complete annual HUD management and compliance reviews and support audits by fulfilling requests for supporting documentation.
Manage tenant-facing interactions and communications.
Supervise three part-time, on-site Resident Managers.
Serve as an emergency point of contact for tenants and vendors after Resident Managers and the maintenance team.
Process and track annual tenant recertifications, interim income changes, waiting-list updates, and required tenant correspondence.
Track monthly rent receipts and report collections.
Maintain security deposit listings and process applicable reserve and laundry revenue deposits.
Maintain accurate work order, vendor, and other required housing program records.
Submit required municipal housing reports, including quarterly eviction reports and other applicable local reporting.
Communicate with property staff, management, and relevant agencies to obtain missing information and resolve outstanding issues.
Perform other related duties as assigned.