TEMP Housing Associate

PROGRESS FOUNDATION•San Francisco, CA

12d•$45 - $47•Onsite

About The Position

Progress Foundation is hiring a Temporary Housing Associate to administer its supported living and permanent housing programs. Under the supervision of the Director of Operations, the role handles HUD reporting and regulatory compliance, tenant-facing communications, recertifications, housing records, rent and deposit tracking, and coordination with property staff, vendors, and agencies. The position also supervises three part-time, on-site Resident Managers and serves as an emergency contact for tenants and vendors after Resident Managers and the maintenance team.

Requirements

Bachelor’s degree in any field; candidates with strong HUD housing experience may substitute for the degree requirement.
Attention to detail and ability to multitask, work under pressure, and meet deadlines.
Strong organizational and interpersonal skills.
An acceptable level of maturity, good judgment, and emotional stability.
Strong administrative work background.
Strong computer proficiency, including Microsoft Office Suite (Word, Excel, and Outlook).
Ability to work well independently.
Excellent oral and written communication skills.
Ability to negotiate several flights of stairs during each work shift.

Nice To Haves

Hands-on experience administering HUD-assisted multifamily housing programs.
Working knowledge of HUD income eligibility, annual and interim recertifications, tenant file documentation, vouchers, TRACS, Yardi Breeze, and EIV reporting.
Experience reviewing housing files, identifying compliance deficiencies, and completing or documenting corrective actions.
Experience preparing recurring regulatory reports and managing multiple deadlines.
Computer proficiency with HUD online systems and Yardi Breeze.
Bilingual/bicultural experience or background; people of color, women, individuals with personal experience as consumers of mental health services, and people with disabilities are strongly encouraged to apply.

Responsibilities

Prepare, review, and submit monthly, quarterly, and annual housing reports to HUD, local government agencies, and other applicable entities.
Prepare and review monthly HUD vouchers, TRACS submissions, subsidy payment records, and error and discrepancy reports.
Generate, review, and maintain EIV reports in accordance with HUD authorization, security, and recordkeeping requirements.
Maintain a calendar of reporting, certification, and submission deadlines; track submissions and escalate issues that could jeopardize deadlines.
Investigate reporting errors and discrepancies, coordinate corrections, and retain supporting documentation.
Complete annual HUD management and compliance reviews and support audits by providing requested documentation.
Manage tenant-facing interactions and communications.
Supervise three part-time, on-site Resident Managers.
Serve as an emergency point of contact for tenants and vendors after Resident Managers and the maintenance team.
Process and track annual tenant recertifications, interim income changes, waiting-list updates, and required tenant correspondence.
Track monthly rent receipts and report collections.
Maintain security deposit listings and process applicable reserve and laundry revenue deposits.
Maintain accurate work order, vendor, and other required housing program records.
Submit required municipal housing reports, including quarterly eviction reports and other applicable local reporting.
Communicate with property staff, management, and relevant agencies to obtain missing information and resolve outstanding issues.
Perform other related duties as assigned.