Housewares and Wine Assistant Marketing Manager

Ralph's Joy of Living • Tiffin, OH

1d • $55,000 - $60,000 • Onsite

About The Position

Ralph’s is hiring a full-time Housewares and Wine Assistant Marketing Manager to support retail and social marketing, customer engagement, hospitality, and team leadership at a store selling wine, coffee, chocolate, gourmet olive oil, cutlery, cookware, kitchen gadgets, and other products. The role combines working alongside and managing staff with recruiting, training, motivating, and developing the team. It also involves coordinating store operations, communicating with employees and customers, and planning product trainings, events, and sales contests. The position offers a salary of $55,000–$60,000 and quarterly bonuses based on team sales goals after 90 days. The company describes advancement to store manager as attainable as it adds stores.

Requirements

• At least 2 years of retail or hospitality management experience.
• At least 1 year of team-building and training experience.
• Demonstrated ability to recruit, supervise, train, develop, and inspire a team.
• Ability to multitask and prioritize multiple projects while considering team members’ skills and abilities.
• Strong communication and listening skills, including the ability to run meetings, coordinate floor staff, and produce newsletters.
• Availability to work most Saturdays and some evenings; Saturdays are required.
• Ability to work 8:45 a.m.–6:30 p.m. on weekdays and 8:45 a.m.–5:30 p.m. on Saturdays.
• Ability to safely lift loads over 35 pounds.
• Ability to pass a criminal background check and pre-employment drug screening.
• Valid driver’s license and clean driving record.
• Strong dedication to exceptional customer or guest service.
• Passion for food, cooking, and wine, and enthusiasm for learning and sharing product knowledge and cooking skills.
• Strong computer and mathematical skills.
• Demonstrated social media marketing experience and performance; examples will be requested during the interview.
• Technical aptitude and a strong desire to learn.

Responsibilities

• Engage customers and provide exceptional customer and guest service in a hospitality-focused retail environment.
• Work alongside and manage team members using a servant-leadership approach.
• Recruit, train, motivate, supervise, develop, and inspire the team, setting goals and performance expectations.
• Prioritize multiple projects while taking team members’ skills and abilities into account.
• Run store meetings and coordinate staff on the sales floor.
• Produce newsletters and communicate with the team.
• Create, plan, and execute product trainings, events, and sales contests.
• Use social media marketing and share product knowledge and cooking skills with customers and staff.

Benefits

• Health insurance plan with employer premium supplementation.
• Quarterly performance bonus based on team sales goals after 90 days.
• Paid holidays, vacations, and personal days.
• Generous employee discount program.
• Quarterly team celebrations.
• Opportunity for advancement, including a path to store manager as new stores are added.
• Training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed