Houseperson

The Monarch San Antonio (Zachry) • San Antonio, TX

1d • Onsite

About The Position

The Houseperson supports the housekeeping department at The Monarch San Antonio by keeping guest rooms, public areas, and back-of-house spaces clean, organized, and well stocked. The role helps Room Attendants prepare guest rooms to luxury standards and contributes to a seamless guest experience by maintaining cleanliness, efficiency, and professionalism throughout the property.

The Houseperson replenishes room amenities, towels, and linens; transports soiled linens, trash, and recyclables; and maintains housekeeping carts, closets, and storage areas. The position also involves cleaning public and service areas, supporting turndown service and guest requests, promptly reporting maintenance issues and lost-and-found items, and following hotel safety and operating procedures. The role supports housekeeping operations during peak periods and special events.

Requirements

• High school diploma or equivalent.
• Ability to work efficiently in a fast-paced luxury hotel environment.
• Strong attention to detail and commitment to cleanliness and high standards.
• Physical ability to lift, bend, push, pull, and stand for extended periods.
• Basic English communication skills.
• Flexibility to work varied shifts, including weekends and holidays.

Nice To Haves

• Prior housekeeping or hospitality experience.
• Additional language skills.

Responsibilities

• Assist Room Attendants with cleaning, stocking, and preparing guest rooms to luxury standards.
• Replenish guest room amenities, towels, and linen items as directed.
• Collect and transport soiled linens, trash, and recyclables to designated service areas.
• Keep housekeeping carts, closets, and storage areas clean, organized, and fully stocked.
• Clean, sanitize, and maintain public areas, corridors, elevators, and service spaces.
• Support turndown service and special guest requests as needed.
• Promptly and accurately report maintenance issues, guest requests, and lost-and-found items.
• Follow safety, hygiene, and hotel standard operating procedures.
• Maintain a professional, courteous, and discreet demeanor with guests and team members.
• Support housekeeping operations during peak periods and special events as required.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid leave.
• Bonus program.
• Company-paid short-term and long-term disability insurance.
• Employee assistance program.
• Tuition reimbursement.
• Additional benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED