Houseperson

Hilton Grand Vacations • San Antonio, TX

3d • Onsite

About The Position

The Houseperson supports housekeeping operations at the Eilan Hotel and Spa in San Antonio, Texas, helping guests and team members and contributing to efficient resort operations. The role includes providing information about resort services, activities, and local attractions; delivering guest requests promptly and in working order; checking and maintaining guest-use equipment; and replenishing linens and guest amenities. The position requires physical work, including lifting and moving items, using a ladder and cleaning equipment, and tolerating common environmental conditions and cleaning chemicals.

Requirements

• Practical verbal and written communication skills.
• Ability to communicate well with guests in English.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Ability to lift 75 pounds and push or pull carts weighing 150 pounds.
• Physical ability to work from a ladder, move furniture, and operate cleaning equipment.
• Ability to tolerate exposure to general cleaning chemicals and environmental factors such as humidity, cold, heat, dust, and noise.

Nice To Haves

• Hospitality industry experience or capabilities.

Responsibilities

• Provide customer service to guests, including information about resort services, activities, and local attractions.
• Ensure guest requests are delivered in a timely manner and in working order.
• Check storerooms for cribs, high chairs, pack-and-plays, and bed rails, and ensure they are in safe condition.
• Replenish linen and guest amenities.
• Carry out reasonable requests from a supervisor or management.

Benefits

• Medical, dental, and vision options, with eligibility beginning on day one.
• Recognition programs and rewards.
• Travel discounts.
• Paid vacation and paid sick days.
• Employee assistance program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed