Houseperson

PAH Management•Cape Canaveral, FL

9d•Onsite

About The Position

The Houseperson helps maintain the cleanliness, appearance, and presentation of hotel public spaces while supporting the housekeeping team and contributing to an exceptional guest experience. The role includes cleaning common areas, replenishing housekeeping supplies, assisting Room Attendants, and responding to guest and operational needs. The position is based on property in Cape Canaveral, Florida, and requires a flexible schedule that may include mornings, evenings, weekends, and holidays as business needs require.

Requirements

Ability to communicate effectively with guests, team members, and supervisors.
Ability to follow safety procedures and housekeeping standards.
Ability to work independently while contributing to a collaborative team environment.
Ability to stand, walk, bend, kneel, stoop, reach, climb stairs, and move throughout the hotel for extended periods.
Ability to frequently lift, carry, push, and pull housekeeping carts, linens, supplies, and equipment weighing up to 50 pounds.
Ability to safely operate housekeeping equipment and use cleaning chemicals in accordance with safety guidelines.

Nice To Haves

Previous housekeeping, hospitality, janitorial, or custodial experience.
Experience operating commercial housekeeping equipment.
Familiarity with Marriott, Hilton, or Hyatt housekeeping standards.

Responsibilities

Clean and maintain hotel public areas, including lobbies, hallways, elevators, stairwells, restrooms, entryways, and other common spaces, according to company and brand standards.
Monitor assigned areas during each shift to keep them clean, safe, and guest-ready.
Remove trash, used linens, room service trays, newspapers, and other debris from guest corridors and public areas.
Promptly report maintenance concerns, safety hazards, and cleanliness issues to the appropriate department.
Assist Room Attendants by delivering linens, towels, amenities, and other housekeeping supplies.
Transport soiled linens, towels, and trash to designated collection areas according to hotel procedures.
Restock housekeeping closets, carts, and storage areas to maintain adequate inventory.
Respond courteously and promptly to guest requests, questions, and service needs.
Deliver requested items to guest rooms in a timely and professional manner.
Maintain a friendly, approachable, and service-oriented attitude with guests.
Report guest concerns, complaints, and service recovery opportunities to the appropriate supervisor.
Follow housekeeping procedures, safety guidelines, and company policies.
Report lost and found items according to hotel procedures.
Keep work areas, storage rooms, and housekeeping equipment clean and organized.
Perform other duties as assigned by the Executive Housekeeper or Housekeeping Manager.