Houseperson

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

118d•Onsite

About The Position

Housepersons are the foundation of an excellent stay at Holland America Denali Lodge. They help provide guests and team members with a pleasant, comfortable experience by preparing guest rooms for cleaning, supporting safety standards, and assisting guests as needed. The Housekeeping team is described as diverse, passionate, and collaborative. The role offers an afternoon finish, allowing time to enjoy activities in the Midnight Sun.

Requirements

Must be able to lift 50 lbs./23 kg.
Must pass a pre-employment background check.
Must be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time.
Ability to prioritize work and maintain attention to time constraints in a team or group environment.
Ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Remove dirty linens and rubbish from guest rooms and transport them to laundry or dumpsters.
Deliver amenities and linens to guest rooms or housekeeping closets.
Communicate service or technical updates, requests, and concerns to supervisors and team members.
Keep housekeeping storage areas organized, clean, uncluttered, and free from cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to supervisors while creating memorable guest experiences.
Assist in other housekeeping areas as needed, including cleaning guest rooms and folding laundry.