Houseperson

Pyramid Global Hospitality•Boston, MA

1d•$24 - $25•Onsite

About The Position

The Houseperson (House Attendant) supports the Housekeeping team at Wyndham Boston Beacon Hill by maintaining public spaces, assisting Room Attendants, and helping keep the hotel ready for guests. The role contributes to a clean, comfortable environment through reliable teamwork, attentive guest service, and care for details. The Houseperson responds courteously to guest requests, delivers approved items to guest rooms, supports Room Attendants as needed, and helps with furniture or heavy-item movement during deep cleaning and special projects. The position also involves collecting and transporting soiled linens and trash, replenishing floor pantries and supplies, cleaning assigned public areas, and keeping service areas and carts orderly. The Houseperson follows established procedures and safe work practices, and promptly reports cleanliness issues, hazards, spills, or maintenance needs. The position requires physically active work, including extended periods of standing and walking, bending and reaching, maneuvering housekeeping carts, and safely lifting and carrying items. Compensation is listed as $24.00–$25.00; the posting does not specify the pay period.

Requirements

Strong attention to detail, effective time-management skills, and the ability to follow cleaning procedures and assigned priorities.
A neat, professional appearance and a pleasant, helpful manner.
Ability to communicate effectively and work well with guests and coworkers.
Ability to stand and walk for extended periods during physically active shifts.
Ability to bend, reach low and high areas, clean corners, observe conditions, and detect odors.
Ability to maneuver housekeeping carts weighing up to 100 lbs, including in tight spaces.
Ability to safely lift, carry, and position items weighing at least 25 lbs.
Ability to use standard cleaning equipment, including vacuums, mops, brooms, spray bottles, dustpans, scrub pads, and dusters.

Nice To Haves

Previous housekeeping or hotel cleaning experience.
Familiarity with linen distribution, guest supplies, public-area cleaning, or Room Attendant support.

Responsibilities

Greet and engage guests courteously, determine whether they need assistance, and respond promptly and helpfully to requests.
Collaborate with Room Attendants and Housekeeping colleagues to maintain cleanliness and service standards.
Deliver requested towels, cribs, cots, and other approved guest-room items promptly and carefully.
Perform Room Attendant duties when needed and as assigned to support operational priorities.
Assist Room Attendants with heavy items and furniture movement during deep cleaning, spring cleaning, and special projects, following safe handling practices.
Walk assigned guest floors at the beginning and end of each shift to collect bagged trash and soiled linens.
Remove soiled linens and trash from floor pantries and service areas and transport them to designated locations according to procedures.
Collect clean linens and replenish assigned floor pantries to established par-stock levels.
Restock guest amenities, housekeeping supplies, and other approved items in floor pantries.
Keep floor pantries, supply areas, and housekeeping carts clean, orderly, stocked, and accessible.
Clean assigned public areas according to departmental standard operating procedures and quality expectations.
Use housekeeping equipment and supplies properly.
Monitor assigned areas for cleanliness concerns, spills, hazards, or maintenance needs and notify the appropriate team member promptly.
Safely handle and transport linens, waste, carts, and cleaning materials while keeping corridors and service areas clear.
Maintain a friendly, helpful attitude toward guests and coworkers.