Houseperson

Pyramid Global Hospitality•Berkeley, CA

15d•Onsite

About The Position

Pyramid Global Hospitality is seeking individuals with great attention to detail to join their Housekeeping team as a Houseperson. The ideal candidate creates a memorable experience for guests through their attention to detail and care in preparing and maintaining public spaces and assisting room attendants. This role is the “Heart of the House” and provides key services for guests to relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. They are committed to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Requirements

Housekeeping experience desirable
Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
Lift, carry and position loads of at least 25lbs.

Responsibilities

Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
Pickup clean linen and refill the par stock of linen on each floor pantry.
Deliver towels, cribs, cots and other items to the guest rooms on requests.
Perform duties of room attendant when necessary.
Refill the par stock of guest amenities and supplies on each floor pantry.
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
Clean all public areas in the prescribed manner while following department standard operating procedures.
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
Always respond in a friendly, helpful manner to guests and other team members.
Engage with guests to ensure their stay is going well.
Work as a team to accomplish the goal of resort/hotel cleanliness.