Houseperson- Element- Opelika, AL

AU HOSPITALITY INC • Opelika, AL

2d

About The Position

The Houseperson promotes a positive image of the property by cleaning and preparing the hotel's public areas, helping guests feel comfortable and cared for throughout their stay. The role includes delivering requested items to guest rooms, maintaining supply rooms, reporting maintenance deficiencies, and assisting with guest-room cleaning or maintenance when needed. The Houseperson must complete brand-specific training within the first 90 days, work toward guest satisfaction score goals, and maintain confidentiality regarding business operations, guest information, financials, and employee matters. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED.
• Customer service background.
• Must be legally authorized to work in the United States.

Responsibilities

• Clean public areas, including the lobby, lobby restrooms, banquet rooms, gym, elevators, hallways, entries, stairwells, cart rooms, and guest laundry areas.
• Empty trash containers throughout the property.
• Deliver items to guest rooms upon request.
• Report maintenance deficiencies to Maintenance and/or the General Manager.
• Stock and maintain supply rooms as needed.
• Perform deep-cleaning tasks and special projects as needed.
• Assist in cleaning guest rooms when required.
• Assist Maintenance when needed.
• Complete all brand-specific training within the first 90 days of hire.
• Achieve and exceed guest satisfaction score goals.
• Maintain confidentiality regarding business operations, guest information, financials, and employee matters.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• Paid time off.
• Hotel-specific discounts.
• Supportive team that challenges, mentors, and encourages career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED