Assistant Executive Housekeeper- Element- Opelika, AL

AU HOSPITALITY INC • Opelika, AL

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About The Position

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing daily housekeeping operations. The role audits and inspects work assignments, maintains quality standards, and manages supply needs to help ensure an exceptional guest experience. The position also involves supervising housekeeping staff, coordinating with a commercial laundry provider, responding to guest requests, and working with other departments on schedules and services.

Requirements

• High school diploma or GED.
• Previous experience in the hospitality industry.
• Customer service background.

Responsibilities

• Clean and inspect guest rooms daily to ensure brand standards are met.
• Supervise housekeeping staff and coordinate with a commercial laundry provider to complete projects efficiently, within budget, and on schedule.
• Evaluate safe work practices and incorporate them into performance reviews.
• Maintain the care, cleanliness, and organization of supplies, equipment, and housekeeping areas.
• Conduct regular inspections of guest areas for safety, sanitation, orderliness, and proper performance of duties.
• Enforce established safety regulations for equipment and supply usage.
• Inspect storage rooms and janitorial areas for cleanliness and inventory control.
• Request and maintain adequate inventory of housekeeping supplies and equipment.
• Recommend departmental budget needs to the General Manager.
• Assist in developing and maintaining policies and procedures for housekeeping and laundry operations.
• Collaborate with other department supervisors to coordinate schedules and services.
• Respond promptly to guest requests and coordinate room moves.
• Report maintenance concerns to appropriate personnel and coordinate repairs as needed.
• Perform deep-cleaning tasks and special projects.
• Complete all brand-required training within designated timeframes.
• Strive to achieve and exceed guest satisfaction scores.
• Maintain confidentiality of business-related information, including financials, guest data, and employee matters.
• Perform other duties as assigned.

Benefits

• Paid time off
• Holiday pay
• A team environment with mentoring, encouragement, and opportunities to advance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED