Financial Relationship Banker; Opelika, AL

Huntington National Bank•Opelika, AL
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify customer financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. This branch banking role offers a welcoming and inclusive team environment where colleagues can share ideas and contribute to customers, the bank, and the community. The position is based in an office. Applicants must be authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits for this position.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
  • This position is subject to additional background check requirements, including providing fingerprints as required by NMLS regulations.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Bachelor's degree.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on how to optimize their use of online, mobile, and ATM banking technology.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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