Financial Relationship Banker - Foley, AL

Huntington National Bank•Foley, AL
•Onsite

About The Position

The Financial Relationship Banker helps consumer and business customers achieve their financial goals by retaining and growing customer relationships. The role proactively identifies customers’ financial goals and needs and recommends appropriate deposit, loan, and other banking products and services. It is based in an office setting in Foley, Alabama. The position requires a high school diploma or GED and at least one year of qualifying customer service and sales experience, or qualifying military service. A bachelor’s degree and relevant experience are preferred. The role is subject to additional background-check requirements, including fingerprinting as required by NMLS regulations. The position is not eligible for immigration sponsorship.

Requirements

  • High school diploma or GED.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in an administration, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and meet additional background-check requirements.
  • Currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits.
  • Ability to build, deepen, and retain relationships.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Nice To Haves

  • Bachelor’s degree.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Adhere to operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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