Houseperson - Banquets & Catering

Omni Hotels & Spas•Eagan, MN

About The Position

Omni Viking Lakes Hotel is seeking a Banquet Houseperson to ensure function rooms are set according to guest expectations and Omni standards. The role involves setting up, tearing down, and cleaning spaces associated with banquets and conventions. The position starts at $16.50 per hour and is full time.

Requirements

At least 2 years of previous banquet experience in a high-volume, upscale hotel.
Exceptional guest service skills.
High school diploma.
Willingness to work a flexible schedule, including weekends, holidays, and evenings.
Excellent interpersonal and communication skills.
Strong attention to detail, ability to make quick decisions, and good judgment.
Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
Consistently demonstrate a teamwork-oriented and positive attitude.
Ability to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.
Ability to push, pull, stoop, bend, and lift items of significant weight, up to at least 50 pounds.

Responsibilities

Clean function rooms before setup.
Set up, stock, and maintain meeting rooms, providing amenities required by Banquet Department standards.
Refresh meeting rooms during and between meals and coffee breaks.
Break down meeting rooms as soon as possible after functions end.
Complete special projects as directed by department management.
Move convention materials, including boxes and programs, from receiving docks, registration areas, sleeping rooms, or suites.
Care for banquet equipment.
Accommodate special customer needs, including hanging banners for meetings and food and beverage functions.
Respond to last-minute requests and communicate changes to appropriate departments.
Follow all details on Banquet Event Orders and complete assigned tasks so function rooms meet daily worksheet requirements.
Ensure walls, baseboards, and light fixtures are clean; vacuum rooms thoroughly; hang drapes properly; and adjust lighting and temperature to client requests.
Ensure banquet equipment, tablecloths, and skirting are clean and pressed, and maintain uniformity among setups.
Maintain clean and orderly storage and back-of-house areas to support a productive, safe, and energy-conserving work environment.
Follow hotel policies and procedures and complete associate safety training.
Attend department meetings and required company training.
Complete other duties as assigned by management.