55 - Banquets Catering - Houseperson, Banquets

Coury Hospitality•Chicago, IL

About The Position

The Banquet Houseperson is responsible for accurately setting up, executing, and breaking down banquet and meeting events according to Banquet Event Orders (BEOs), floor plans, and event specifications. The role also maintains event spaces, storage areas, and banquet equipment in clean, organized, and guest-ready condition. The position reports to the Banquet Manager and supports meetings, weddings, social gatherings, and other special events.

Requirements

Strong attention to detail and organizational skills.
Ability to multitask and adapt in a fast-paced hospitality environment.
Excellent communication and teamwork skills.
Positive attitude and commitment to outstanding guest service.
Ability to follow directions, floor plans, and event specifications accurately.
Willingness to learn and take initiative.
Availability to work flexible schedules, including evenings, weekends, and holidays.
Frequently lift and carry up to 25 pounds and occasionally up to 75 pounds.
Stand and walk for extended periods, up to 8 hours per shift.
Push and pull carts and equipment weighing up to 250 pounds.
Bend, stoop, kneel, crouch, reach, and perform repetitive movements as required.
Manual dexterity to safely operate equipment and tools necessary for the position.

Responsibilities

Set up tables, chairs, podiums, staging, risers, dance floors, signage, décor, and other banquet equipment according to event specifications.
Read and follow Banquet Event Orders (BEOs), diagrams, and room layouts accurately.
Assist with room resets and event transitions for multiple functions.
Deliver equipment, supplies, and materials to scheduled event locations.
Break down banquet functions safely and efficiently after events.
Transport, store, and organize tables, chairs, linens, and banquet equipment.
Perform light maintenance and report equipment issues.
Assist with event needs such as spills, furniture moves, and last-minute room adjustments.
Clean and prepare meeting rooms and banquet spaces according to company standards.
Vacuum floors and clean walls, windows, mirrors, and other assigned areas.
Maintain clean, organized service corridors, pre-function spaces, and storage rooms.
Remove trash, used linens, dishes, glassware, and other event materials after functions.
Stock and refresh meeting room supplies, including linens, pads, pens, pencils, and amenities.
Interact with guests professionally, in a friendly and service-oriented manner.
Communicate effectively with management and fellow team members.
Promptly report safety hazards, maintenance concerns, security issues, or guest service opportunities.
Support fellow team members to help ensure events exceed expectations.
Perform additional duties as assigned based on business needs.