55 - Banquets Catering - Houseperson, Banquets
About The Position
The Banquet Houseperson supports banquet operations by accurately setting up, executing, and breaking down banquet and meeting events according to Banquet Event Orders (BEOs), floor plans, and event specifications. The role also keeps event spaces, storage areas, and banquet equipment clean, organized, maintained, and guest-ready. The position works with the banquet team to prepare rooms for meetings, weddings, social gatherings, and other special events; assist with event transitions; respond to changing event needs; and provide professional, service-oriented interactions with guests. Additional duties may be assigned based on business needs.
Requirements
- Strong attention to detail and organizational skills.
- Ability to multitask and adapt in a fast-paced hospitality environment.
- Excellent communication and teamwork skills.
- Positive attitude and commitment to outstanding guest service.
- Ability to follow directions, floor plans, and event specifications accurately.
- Willingness to learn and take initiative.
- Availability to work flexible schedules, including evenings, weekends, and holidays.
- Frequently lift and carry up to 25 pounds and occasionally up to 75 pounds.
- Stand and walk for extended periods, up to 8 hours per shift.
- Push and pull carts and equipment weighing up to 250 pounds.
- Bend, stoop, kneel, crouch, reach, and perform repetitive movements as required.
- Manual dexterity to safely operate equipment and tools necessary for the position.
Responsibilities
- Set up tables, chairs, podiums, staging, risers, dance floors, signage, décor, and other banquet equipment according to event specifications.
- Read and accurately follow Banquet Event Orders (BEOs), diagrams, and room layouts.
- Assist with room resets and event transitions for multiple functions.
- Deliver equipment, supplies, and materials to scheduled event locations.
- Break down banquet functions efficiently and safely after events.
- Transport, store, and organize tables, chairs, linens, and banquet equipment.
- Perform light maintenance and report equipment issues.
- Assist with unexpected event needs, spills, furniture moves, and last-minute room adjustments.
- Clean and prepare meeting rooms and banquet spaces according to company standards.
- Vacuum floors and clean walls, windows, mirrors, and other assigned areas.
- Maintain clean, organized service corridors, pre-function spaces, and storage rooms.
- Remove trash, used linens, dishes, glassware, and other event materials after functions.
- Stock and refresh meeting room supplies, including linens, pads, pens, pencils, and amenities.
- Interact with guests professionally, in a friendly and service-oriented manner.
- Communicate effectively with management and fellow team members.
- Promptly report safety hazards, maintenance concerns, security issues, and guest service opportunities.
- Support fellow team members to help ensure events exceed expectations.
Benefits
- Opportunities for growth and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
