Houseperson

Hilton Grand Vacations • Myrtle Beach, SC

14d

About The Position

The Houseperson supports housekeeping operations by responding to guest requests, maintaining public areas and guest rooms, transporting linens and supplies, and helping keep work areas organized and efficient. The role includes cleaning guest corridors, landings, stairwells, assigned units, offices, and public areas; vacuuming and carpet cleaning; and performing heavy cleaning in accordance with quality and productivity standards. The Houseperson also reports maintenance issues, assists with linen and supply inventory, and helps ensure the resort follows applicable federal, state, and local laws, including OSHA requirements.

The schedule may include various shifts, weekends, and holidays. Team members receive their schedule upon hire, and paid training is provided. The role requires adapting to guest needs in a fast-paced environment and working around cleaning chemicals and varying environmental conditions.

Requirements

• Communicate efficiently in English with supervisors, coworkers, and guests, adapting communication style to different audiences.
• Perform job functions with attention to detail, speed, and accuracy.
• Work in a fast-paced and sometimes stressful environment and respond flexibly to spontaneous guest demands.
• Be physically able to work from a ladder, move furniture, and operate cleaning equipment.
• Tolerate exposure to general cleaning chemicals.
• Work in environmental conditions that may include humidity, heat, cold, dust, and noise.

Nice To Haves

• Hospitality experience.

Responsibilities

• Attend to guest requests.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Remove used linens and replace them with clean linens, towels, products, and supplies.
• Transport clean and dirty linen to and from Operations and the buildings.
• Maintain work carts and stations to optimize appearance and efficiency.
• Help ensure the resort follows federal, state, and local laws, including OSHA requirements.
• Clean guest corridors, landings, stairwells, assigned units, offices, and public areas in accordance with quality and productivity standards.
• Deliver guest requests, vacuum, clean carpets, and perform heavy cleaning.
• Assist management in maintaining an accurate inventory of linens and supplies.

Benefits

• Paid training.
• Competitive base pay.
• Quarterly Service Score Incentive.
• Benefits on day one.
• Daily Pay, with access to earned pay before payday.
• Recognition programs and rewards.
• Discounted Hilton hotel rates worldwide.
• 401(k) program with company match.
• Employee stock purchase program.
• Paid holidays and sick days.
• Generous Paid Time Off Program.
• Tuition reimbursement.
• Learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed