Houseperson - Housekeeping - On Call PT

Pyramid Global Hospitality•Excelsior Springs, MO
•Onsite

About The Position

The Houseperson supports the hotel housekeeping team by maintaining clean public spaces, assisting room attendants, and helping guests have a comfortable stay. The role includes collecting trash and soiled linen, restocking linen and guest supplies, delivering requested items to guest rooms, and performing room attendant duties when needed. The position requires attention to detail, a helpful manner, and the ability to perform physical tasks, including moving carts and carrying loads.

Requirements

  • Ability to work on feet for an extended period.
  • Ability to communicate effectively.
  • Ability to move, traverse, and position oneself to reach corners on floors and high places.
  • Ability to observe conditions and detect odors.
  • Ability to position and navigate carts weighing up to 100 lbs in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 lbs.

Nice To Haves

  • Housekeeping experience.
  • Neat, pleasant personality.
  • Time management skills.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as a team to achieve resort and hotel cleanliness.
  • Walk assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill linen par stock in each floor pantry.
  • Deliver towels, cribs, cots, and other requested items to guest rooms.
  • Perform room attendant duties when necessary.
  • Refill guest amenities and supplies in each floor pantry.
  • Assist room attendants with heavy lifting during room super-cleaning or spring-cleaning.
  • Clean public areas according to prescribed procedures and department standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to the appropriate locations.
  • Respond to guests and team members in a friendly and helpful manner.
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