Houseperson/Porter
About The Position
The Houseperson supports property upkeep and guest satisfaction through a hands-on combination of light maintenance, housekeeping, and room preparation. The role maintains the interior and exterior of the facility, supports general and preventive upkeep, and ensures the property meets Company Brand Standards. The Houseperson performs minor plumbing and electrical work, studio preventive maintenance, general cleaning, and parking lot upkeep. After guest move-outs, the role prepares and inspects rooms, addresses pest or maintenance issues, cleans assigned public areas, and stages room furniture, equipment, and supplies. The role also handles trash and linen stain treatment, assists with laundry operations, cross-trains on attendant duties, and responds to emergencies as required. Emergency response time must be clocked and is considered working time.
Requirements
- High school diploma or equivalent (GED).
- Basic maintenance knowledge in plumbing, electrical, mechanical, and painting.
- Ability to operate light equipment, including a pressure washer, vacuum cleaner, and carpet cleaner.
- Ability to use hand and power tools properly and safely.
- Ability to read, write, and speak English proficiently.
- Ability to read, comprehend, and follow written procedures, adapt to changes in daily work, and solve problems in a timely manner.
- Ability to respond in a friendly and helpful manner to guests and coworkers.
- Mechanical aptitude, physical dexterity, and ability to work safely and independently.
Nice To Haves
- 1–2 years of light maintenance and housekeeping experience.
Responsibilities
- Perform light and preventive maintenance throughout the facility, including minor plumbing and electrical tasks.
- Carry out studio preventive maintenance, including painting, caulking, and identifying pest issues.
- Perform general upkeep such as carpet shampooing, janitorial work, and parking lot maintenance.
- Prepare guest rooms after move-outs in accordance with brand standards.
- Inspect guest rooms for pest and maintenance issues and address them.
- Clean assigned public areas according to brand standards.
- Stage guest room furniture, equipment, and in-room supplies to improve cleaning efficiency.
- Remove trash and treat stains on soiled linens before removing them from guest rooms.
- Assist with sorting, washing, drying, and folding company linen and terry, and clean and maintain laundry facilities.
- Cross-train on Move-Out Attendant and Stay-Over Attendant duties and perform them as requested.
- Respond to emergencies, clocking in and out for the response time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
