Houseperson

The Marcus Corporation•Bloomington, MN
•Onsite

About The Position

The Hilton Minneapolis/Bloomington is seeking a dedicated Houseperson to join their dynamic team. This role is crucial in preparing rooms for incoming guests, cleaning, restocking, and maintaining the cleanliness of all hotel areas. The Hilton Minneapolis/Bloomington is a premier destination known for its contemporary style, exceptional service, and convenient location near the Mall of America and the city. Guests can enjoy top-tier amenities, including 256 guestrooms and acclaimed dining options like the Bloomington ChopHouse, Olive Lounge, and Starbucks Grab & Go. Joining this team means becoming part of a legacy of hospitality excellence.

Requirements

  • Must be punched in, in proper uniform, and ready to work as scheduled.
  • Must be at least 18 years old.
  • Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry their equipment on a regular and extended basis.
  • Must be a reliable, responsible conduit between the associates and the management.
  • Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.

Nice To Haves

  • Minimum of one year in a hotel housekeeping department preferred.

Responsibilities

  • Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
  • Take responsibility for all chemicals and equipment assigned.
  • Deliver clean linens to and from the guest floors in response to occupancy and supervisor’s requirements.
  • Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
  • Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.
  • Move guest room furniture to and from guest rooms as required by the guest and supervisor.
  • Support work efforts of other Housekeeping associates, as directed.
  • Follow appropriate standards of conduct, hygiene, uniforms and appearance.
  • Perform other duties as assigned.

Benefits

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment)
  • Company-paid life insurance
  • Employee assistance program offer
  • 401k with employer match
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