Houseperson

Holland America/Princess Alaska-Yukon Land Operations•Denali National Park, AK

110d

About The Position

Housepersons are the foundation of an excellent guest stay, helping provide guests and team members with a pleasant and comfortable experience and ensuring visitors have a clean home-away-from-home. The role prepares guest rooms for room attendants, supports safety standards, and assists guests as needed. Housepersons work with a diverse housekeeping team and may also assist with guest-room cleaning and laundry. The position is seasonal and full-time at Denali Princess Wilderness Lodge.

Requirements

Must pass a pre-employment background check.
Must be at least 18 years old to reside in company housing, where available.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time, including H-2B status.
Ability to prioritize work and maintain attention to time constraints in a team or group environment.
Ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on one's feet for a minimum of 8 hours per day.

Responsibilities

Remove dirty linens and rubbish from guest rooms and transport them to laundry or dumpsters.
Deliver amenities and linens to guest rooms or housekeeping closets.
Communicate with supervisors and other team members about service or technical updates, requests, and concerns.
Keep housekeeping storage areas organized, clean, uncluttered, and free from cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to supervisors while creating memorable guest experiences.
Assist in other housekeeping areas as needed, including cleaning guest rooms and folding laundry.