Houseperson

Archer (Lodgeworks)•Alexandria, VA

About The Position

The Houseperson supports Housekeepers by collecting linens and garbage and performing routine general cleaning. The role also includes cleaning and maintenance work inside and outside the hotel, in hallways and public areas, delivering items to guest rooms, and assisting guests with baggage. The Houseperson completes projects assigned by the Executive Housekeeper and other duties requested by management.

Requirements

Be a team player with a heart for hospitality.
Be customer-focused, keeping guests, clients, and employees at the forefront.
Adapt quickly to change.
Value sharing, togetherness, and the organization's family mindset.
Represent the hotel's reputation positively.
Communicate effectively.
Be curious and listen to solve problems.
Be comfortable following directions, guidelines, and work objectives.
Be able to lift and carry 50 pounds and push and pull 60 pounds.
Be capable of exerting up to 60 pounds of force occasionally.
Be capable of standing for an entire shift or an extended amount of time.
Be capable of reaching overhead, using both hands, leaning over, stooping, and kneeling.
Be eager to be part of a great work culture and team.

Nice To Haves

Six months of related experience in hospitality or a service industry.

Responsibilities

Clean and organize back-of-house areas, including doors, walls, closets, lockers, refreshment areas, and fixtures.
Clean designated areas such as restrooms, public areas, offices, and banquet, meeting, or conference rooms.
Dust and polish furniture and fixtures; vacuum, mop, sweep, shampoo carpets, wash windows, clean and wax floors, remove and dispose of trash, and empty ashtrays.
Retrieve and dispose of trash from guest rooms, public areas, and back-of-house areas.
Interact with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with LodgeWorks standards and the schedule, which varies according to hotel needs.
Follow LodgeWorks standards and regulations to support safe and efficient hotel operations.
Complete projects as determined by the Executive Housekeeper.
Collect soiled linens from laundering and store linen supplies in appropriate locations.
Perform deep-cleaning tasks and special projects, such as flipping mattresses and moving furniture.
Deliver supplies and service items to guest rooms as requested.
Report Lost and Found items immediately to a supervisor.
Set up meeting rooms physically, placing chairs, tables, linens, and other items according to instructions.
Bring dirty linen from guest rooms to the laundry area to be washed.
Assist with other tasks or duties requested by management.