Houseperson

Hilton Grand Vacations • San Antonio, TX

1d • Onsite

About The Position

The Houseperson supports the housekeeping team and resort operations at Eilan Hotel and Spa in San Antonio, Texas. The role includes assisting guests, responding to requests, replenishing linen and guest amenities, and helping maintain the availability and safe condition of guest items. The position also involves physical work, including lifting, pushing and pulling carts, moving furniture, using a ladder, and operating cleaning equipment. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., and weekends, 9:00 a.m. to 5:30 p.m.

Eilan Resort & Spa is a Hilton Grand Vacations property in Northwest San Antonio. It has 165 guestrooms, a full-service spa, event space, and multiple food and beverage outlets.

Requirements

• Practical verbal and written communication skills.
• Ability to communicate well with guests in English.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Ability to lift 75 pounds and push or pull carts weighing 150 pounds.
• Physical ability to work from a ladder, move furniture, and operate cleaning equipment.
• Ability to tolerate exposure to general cleaning chemicals, humidity, cold or heat, dust, and noise.

Nice To Haves

• Hospitality industry experience.

Responsibilities

• Provide customer service to guests, including information about resort services, activities, and local attractions.
• Deliver requests in a timely manner and ensure items are in working order.
• Check storerooms for cribs, high chairs, pack-and-plays, and bed rails, and ensure they are in safe condition.
• Replenish linen and guest amenities.
• Carry out reasonable requests from a supervisor or management.

Benefits

• Medical, dental, and vision health care options, with Day 1 eligibility stated.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee assistance program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed