Full time - Houseperson- Towne Place Suites Rancho Cucamonga, CA

WS Management•Rancho Cucamonga, CA

15d

About The Position

The Houseperson at Towne Place Suites Rancho Cucamonga helps maintain a clean, welcoming environment for guests. The role supports the housekeeping team by maintaining public areas and guest rooms, assisting with room preparation, and keeping common areas and linen closets neat and stocked. The Houseperson also assists other departments as needed and responds to guest requests. The position requires attention to detail, courteous guest service, discretion, and the ability to work independently while meeting high standards. Schedules may vary according to hotel business needs and may include weekends, holidays, or variable shifts. Other reasonable duties may be assigned.

Requirements

Detail-oriented and thorough.
Prioritization and time-management skills.
Ability to work with little or no supervision while meeting high-performance standards.
Physical mobility and stamina.
Ability to follow instructions.
Professional and polite demeanor.
Ability to lift at least 35 pounds.
Ability to remain discreet and respect guest privacy.
Ability to perform consistent work to the highest standards.

Responsibilities

Welcome and acknowledge guests according to company standards, remaining courteous and helpful to guests and coworkers.
Assist Housekeeping and the Front Desk, and help other departments as needed.
Clean and maintain guest rooms, hallways, furnishings, flooring, and working and public areas.
Follow written and verbal orders and requests.
Manage time and complete tasks efficiently.
Restock housekeeping supplies and ensure linen closets contain guest-room supplies and collateral.
Remove trash from garbage bins and sanitize the bins.
Deliver requested items to guest rooms.
Remove trash and soiled linens from Room Attendants’ carts throughout the day.
Care for equipment and machines responsibly.
Follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested.