Houseperson
About The Position
Sheraton Miami Airport Hotel & Executive Meeting Center is seeking a Houseperson to support housekeeping operations. Reporting to the Director of Housekeeping, this role maintains clean, organized, and well-stocked guest and public areas while helping ensure a positive guest experience. The position requires a strong work ethic, attention to detail, and the ability to work efficiently in a fast-paced environment. The Houseperson maintains public spaces and housekeeping supplies, transports clean and soiled linens, assists Room Attendants with cleaning projects and room setups, reports maintenance and safety concerns, and responds courteously to guest requests. The role also includes assisting with deliveries, following lost-and-found procedures, maintaining housekeeping carts and equipment, and supporting other departments as needed.
Requirements
- Ability to perform physically demanding tasks in a fast-paced environment.
- Strong attention to detail and commitment to cleanliness and guest satisfaction.
- Ability to maintain a professional, friendly, and helpful demeanor with guests and staff.
- Strong communication and teamwork skills.
- Flexible schedule, including weekends and holidays.
- Ability to stand for extended periods, walk, push or pull carts, climb stairs, bend, reach, kneel, and occasionally lift or move up to 50 pounds without assistance.
Nice To Haves
- At least one year of experience in housekeeping, janitorial services, hotel operations, or a similar role.
Responsibilities
- Maintain clean, organized, safe, and welcoming public areas, including hallways, lobbies, elevators, stairwells, restrooms, and employee areas.
- Transport clean linens, towels, amenities, and housekeeping supplies to guest floors and storage areas.
- Collect and transport soiled linens, trash, recyclables, and debris to designated areas.
- Restock housekeeping closets and supply rooms according to established inventory levels.
- Assist Room Attendants with special cleaning projects, deep cleaning, seasonal cleaning, room setups, and heavy lifting as needed.
- Report maintenance issues, safety hazards, damaged items, and guest requests to supervisors or the appropriate department.
- Follow cleaning procedures, safety protocols, and relevant health and safety regulations.
- Provide prompt, courteous, and professional service when responding to guest requests.
- Assist with unloading deliveries and properly storing housekeeping supplies and equipment.
- Follow established procedures for lost-and-found items.
- Maintain housekeeping equipment and carts in clean and safe working condition.
- Support other departments as needed to help ensure smooth hotel operations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
