Houseperson

Hyatt Place Florence/ Downtown•Florence, SC

About The Position

The Houseperson is responsible for maintaining the overall cleanliness of the hotel's common areas. This includes keeping guest and work areas clean and safe, responding to guest requests, supporting room attendants as needed, and reporting technical issues or maintenance needs. The role also involves restocking supplies, following health and safety rules, and attending meetings as required. Raines Co. is a family-owned, integrated development, management, and investment company established in 1988. It operates and owns leading hotel brands and boutique hotels and describes its culture as family-oriented, with an emphasis on building relationships with associates, partners, and local communities. A pre-employment background check is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Experience in housekeeping, janitorial work, or similar work in a hotel or commercial environment.
Experience cleaning in a customer-focused environment.
Minimum high school diploma, GED, or equivalent.
Successful completion of a pre-employment background check.

Responsibilities

Greet guests and respond to requests.
Maintain a healthy and safe environment in common areas.
Clean and maintain hotel common areas, including lobbies, stairwells, fitness centers, offices, bathrooms, meeting spaces, and restaurant spaces.
Assist room attendants as needed, including stripping rooms, bringing supplies, and taking out garbage.
Sweep and mop floors.
Vacuum carpets.
Dust and polish furniture.
Empty trash containers.
Report technical issues and maintenance needs.
Restock cleaning carts and/or supplies.
Follow all health and safety rules.
Attend meetings as required.