Houseperson On-Call

Hilton Grand Vacations • Koloa, HI

2d • Onsite

About The Position

Under general supervision, the House Person will perform guest service needs, linen delivery/stocking, trash pickup, guest room deliveries and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Requirements

• On-Call position
• Generally scheduled 0-19 hours per week
• All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

Responsibilities

• Sweeps, vacuums and mops assigned area daily.
• Assists with carpet cleaning and deep cleaning of suites, as assigned.
• Maintains stock of laundry and storage areas; organized and clean.
• Provides assistance to guest requests or concerns, may require reporting critical issues to management.
• Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.
• Assists in maintaining a safe work environment for all team members and guests through visual inspection of common area(s) during shift.
• Reports all maintenance deficiencies to the Engineering department providing work order.
• Maintains daily log of duties performed during each shift.
• Delivers items as the need arises to guest suite per Quality Assurance (QA) standards.
• Picks up trash and ensures receptacles are clean at all times.
• Provides assistance as required to all members, owners and guests per QA standards.
• Cleans rooms on occasion when business volumes dictate.
• Completes all required company trainings and compliance courses as assigned.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Other related duties as assigned.

Benefits

• Medical, Dental, and Vision insurance from Day One
• 401k plan with company match
• Life insurance
• Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed