Houseperson

Hotel Equities Group, LLC • West Hollywood, CA

5d

About The Position

Hotel Equities is hiring a Houseperson for Hotel Ziggy in West Hollywood, California. The role provides cleaning services in designated hotel areas, such as sweeping, mopping, dusting, vacuuming, and washing walls, windows, and mirrors, to help ensure guests have a pleasant and comfortable stay. Assigned areas may include guestrooms, hallways, the lobby, stairwells, and offices. The position involves continuous movement and regularly bending, lifting, pushing, pulling, carrying, and moving items weighing up to 25–50 pounds. Flexibility with workdays and hours, including weekends and holidays, is expected.

The Houseperson greets guests, responds to requests and concerns, maintains common areas and assigned equipment, follows privacy and security procedures, and keeps accurate daily logs. The role also includes handling lost and found items according to department policies, informing the immediate supervisor of significant matters, and performing other duties assigned by management.

Requirements

• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work shifts and varying workdays and hours, including weekends and holidays.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organizational skills.
• Ability to follow instructions.
• Ability to regularly bend, lift, push, pull, carry, and move items weighing up to 25–50 pounds.

Nice To Haves

• Work experience as a Room Attendant or Houseman/Houseperson is preferred.
• A high school diploma is a plus.

Responsibilities

• Greet guests and respond to special requests.
• Respond appropriately to guest concerns, complaints, or suggestions, referring them to management when appropriate.
• Gather waste and/or contaminated materials for disposal when assigned.
• Clean designated hotel areas, which may include guestrooms, hallways, the lobby, stairwells, and offices.
• Maintain guest privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Use and maintain assigned equipment and supplies, including vacuums, chemicals, and cleaning aides, according to departmental specifications.
• Observe the condition of and maintain common areas, including floor closets, stairwells, halls, lobby areas, and elevators.
• Maintain the daily log, account for completed tasks, track issued keys, and routinely review the communications log and file.
• Handle lost and found items according to department policies and security procedures.
• Keep the immediate supervisor promptly and fully informed of significant problems or matters.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation and paid time off.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and a Manager Training Program.
• Reduced room rates throughout the portfolio.
• Third-party perks, including movie tickets and attractions.
• 401(k).
• 401(k) matching.
• Employee discount.
• Flexible schedule.
• Flexible spending account.
• Health savings account.
• Life insurance.
• Parental leave.
• Professional development assistance.
• Referral program.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed