Houseperson
About The Position
The Houseperson supports the hotel’s Housekeeping team in helping guests enjoy a comfortable, productive, and memorable stay. The role involves cleaning public and shared hotel areas, assisting guests and employees with requests, organizing deliveries and storage areas, and providing support to guest-room, laundry, kitchen, and maintenance operations. The position requires continuous movement, the ability to stand and walk for an entire shift, and availability to work evenings, weekends, and holidays. Previous cleaning, janitorial, or customer service experience is a plus but is not required.
Requirements
- Basic verbal and written communication skills.
- Ability to stand and walk for an entire shift.
- Ability to regularly bend, lift, push, pull, carry, and move items weighing up to 25 pounds.
- Availability to work evenings, weekends, and holidays.
Nice To Haves
- Previous cleaning, janitorial, or customer service experience.
Responsibilities
- Clean public bathrooms, meeting rooms, and other common areas, including removing trash, vacuuming, and mopping.
- Greet and assist guests encountered during the shift in a friendly manner.
- Receive and put away deliveries while keeping storage areas organized and clean.
- Accommodate special requests from guests and other employees promptly and professionally.
- Assist with guest-room cleaning, laundry, and kitchen duties as requested.
- Report broken, defective, or missing items to support the maintenance team.
- Support hotel goals through teamwork and collaboration with all departments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Short-term disability insurance
- Long-term disability insurance
- Accident insurance
- Critical illness insurance
- Flexible Spending Account
- Paid time off, including vacation and sick leave in accordance with applicable law
- Company-matched 401(k) plan
- Paid holidays
- Employee assistance program
- Leadership development program
- Hotel benefits
- Daily pay
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
