Houseperson

Marcus Corporation•Bloomington, MN

68d•$17 - $18•Onsite

About The Position

The Lead Houseperson at the Hilton Minneapolis/Bloomington helps prepare guest rooms for incoming guests and keeps hotel areas clean, neat, and tidy. The role supports the housekeeping team by responding to guest and associate requests, delivering linens, removing items from guest floors, completing specialized cleaning projects, and assisting with room furniture moves. The position requires regular physical activity and responsible handling of cleaning chemicals and equipment.

Requirements

Must be at least 18 years old.
Must be punched in, in proper uniform, and ready to work as scheduled.
Must be able to stand, walk, bend, kneel, lift, grasp, stretch, use a vacuum, and carry equipment regularly and for extended periods.
Must be a reliable and responsible conduit between associates and management.

Nice To Haves

At least one year of experience in a hotel housekeeping department is preferred.
Thorough knowledge of housekeeping policies and procedures, room cleaning procedures, chemical usage and handling, and equipment usage and handling.

Responsibilities

Promote excellent rapport with guests and associates by responding promptly, efficiently, and courteously to requests.
Take responsibility for assigned chemicals and equipment.
Deliver clean linens to and from guest floors according to occupancy and supervisor requirements.
Remove garbage, cots, cribs, and dishware from guest floors and return them to designated locations.
Perform specialized cleaning projects to approved standards of competency and productivity, including carpet and upholstery cleaning, window cleaning, and ice machine cleaning.
Move guest room furniture as requested by guests or supervisors.
Support the work efforts of other housekeeping associates as directed.
Follow standards for conduct, hygiene, uniforms, and appearance.
Perform other duties as assigned.

Benefits

A free, well-balanced meal every shift.
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
Free parking.
Two-for-one movie theater coupons at Marcus Theatres.
Ability to grow a career and transfer between properties while maintaining service with the company.
Early wage access.
Paid time off.
Medical, dental, and vision insurance offered after 30 days of employment.
Company-paid life insurance.
Employee assistance program.
401(k) with employer match.