Houseperson

PAH Management•Cape Canaveral, FL

7d•Onsite

About The Position

The Houseperson maintains the cleanliness, appearance, and presentation of hotel public spaces while supporting the housekeeping team in delivering an exceptional guest experience. The role includes cleaning common areas, replenishing housekeeping supplies, assisting Room Attendants, and responding promptly to guest and operational needs. The position is based on property in Cape Canaveral, Florida, and requires a flexible schedule that may include mornings, evenings, weekends, and holidays as business needs require. The Houseperson cleans and monitors public areas to keep them safe and guest-ready, transports linens and supplies, assists with guest requests, and reports maintenance, safety, cleanliness, and service concerns. The role requires extended periods of standing and moving throughout the hotel, along with lifting and handling housekeeping supplies and equipment weighing up to 50 pounds. PAH Management offers competitive pay commensurate with experience and a range of insurance, retirement, paid time off, and development benefits.

Requirements

Ability to communicate effectively with guests, team members, and supervisors.
Ability to follow safety procedures and housekeeping standards.
Ability to work independently while contributing to a collaborative team environment.
Ability to stand, walk, bend, kneel, stoop, reach, climb stairs, and move throughout the hotel for extended periods.
Ability to frequently lift, carry, push, and pull housekeeping carts, linens, supplies, and equipment weighing up to 50 pounds.
Ability to safely operate housekeeping equipment and use cleaning chemicals in accordance with safety guidelines.

Nice To Haves

Previous housekeeping, hospitality, janitorial, or custodial experience.
Experience operating commercial housekeeping equipment.
Familiarity with Marriott, Hilton, or Hyatt housekeeping standards.

Responsibilities

Clean and maintain public areas, including lobbies, hallways, elevators, stairwells, restrooms, entryways, and other common spaces, in accordance with company and brand standards.
Monitor assigned areas throughout each shift to ensure they remain clean, safe, and guest-ready.
Remove trash, used linens, room service trays, newspapers, and other debris from guest corridors and public areas.
Promptly report maintenance concerns, safety hazards, and cleanliness issues to the appropriate department.
Deliver linens, towels, amenities, and other housekeeping supplies to Room Attendants as needed.
Transport soiled linens, towels, and trash to designated collection areas according to hotel procedures.
Restock housekeeping closets, carts, and storage areas to maintain adequate inventory throughout the day.
Respond promptly and courteously to guest requests, questions, and service needs.
Deliver requested items to guest rooms in a timely and professional manner.
Maintain a friendly, approachable, and service-oriented attitude in guest interactions.
Report guest concerns, complaints, and service recovery opportunities to the appropriate supervisor.
Follow housekeeping procedures, safety guidelines, and company policies to maintain a clean and secure environment.
Report lost and found items according to hotel procedures.
Maintain the cleanliness and organization of work areas, storage rooms, and housekeeping equipment.
Perform other duties assigned by the Executive Housekeeper or Housekeeping Manager.