Houseperson

LodgeWorks•Alexandria, VA

About The Position

The Houseperson supports Housekeepers by collecting linens and garbage, performing routine general cleaning, and completing cleaning and maintenance work inside and outside the hotel, including in hallways and public areas. The role also includes delivering items to guest rooms and assisting guests with baggage. The Houseperson cleans back-of-house and designated areas such as restrooms, public spaces, offices, and meeting rooms; handles trash and soiled linens; completes deep-cleaning and special projects; and helps set up meeting rooms. The position requires a friendly, service-oriented approach, regular attendance according to hotel needs, and compliance with LodgeWorks standards and safety regulations. Other duties may be assigned by management.

Requirements

Able to lift and carry 50 pounds and push and pull 60 pounds.
Capable of exerting up to 60 pounds of force occasionally.
Capable of standing for an entire shift or an extended amount of time.
Capable of reaching overhead, using both hands, leaning over, stooping, and kneeling.
Eager to be part of a strong work culture and team.

Nice To Haves

Six months of related experience in hospitality or a service industry.

Responsibilities

Clean and organize back-of-house areas, including doors, walls, closets, lockers, refreshment areas, and fixtures.
Clean designated areas, including restrooms, public areas, offices, and banquet, meeting, and conference rooms.
Dust and polish furniture and fixtures; vacuum, mop, sweep, shampoo carpets, wash windows, clean and wax floors, and remove and dispose of trash.
Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas.
Collect soiled linens and bring dirty linen from guest rooms to the laundry area; store linen supplies in appropriate locations.
Perform deep-cleaning tasks and special projects, such as flipping mattresses and moving furniture.
Deliver supplies and service items to guest rooms as requested and assist guests with baggage.
Report Lost and Found items immediately to a supervisor.
Set up meeting rooms by placing chairs, tables, linens, and other items according to instructions.
Approach encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance as required by scheduling, which varies according to hotel needs.
Comply with LodgeWorks standards and regulations to support safe and efficient hotel operations.
Complete projects determined by the Executive Housekeeper and perform other tasks requested by management.