Houseperson

Holland America/Princess Alaska-Yukon Land Operations•Skagway, AK

105d

About The Position

Housepersons help provide guests and team members with a pleasant, comfortable stay by preparing guest rooms for room attendants, supporting safety standards, and assisting guests as needed. They are part of a diverse housekeeping team and may also assist with guest-room cleaning and laundry. The role is seasonal and full-time at Holland America Skagway Inn.

Requirements

Must be able to lift 50 lbs./23 kg.
Must pass a pre-employment background check.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Ability to prioritize work and maintain attention to time constraints while working in a team or group environment.
Ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Remove dirty linens and rubbish from guest rooms and transport them to laundry or dumpsters.
Deliver amenities and linens to guest rooms or housekeeping closets.
Communicate service or technical updates, requests, and concerns with supervisors and other team members.
Keep housekeeping storage areas organized, clean, uncluttered, and free from cross-contamination.
Complete regular projects and deep cleaning.
Interact and communicate with guests, provide property-specific and local information, answer questions, and relay concerns to supervisors while creating memorable guest experiences.
Assist in other housekeeping areas as needed, including cleaning guest rooms and folding laundry.