Houseperson/Utility

Radiate Hospitality, LLC•Petaluma, CA

7d•$20 - $21

About The Position

Hampton Inn & Suites Petaluma is seeking a Houseperson/Utility to support housekeeping and hotel upkeep. The role includes restocking linen rooms, collecting dirty linen and glassware from room attendants’ carts and delivering them to appropriate areas, emptying trash, performing minor room maintenance and repairs, and cleaning public areas. The employee also supports the hotel’s general maintenance and grounds care, helps maintain safe and attractive facilities, and assists with Houseman duties when needed.

Requirements

Previous experience in hospitality is preferred.

Nice To Haves

Previous experience in hospitality.

Responsibilities

Provide exceptional service and teamwork to meet and exceed guest and team member expectations.
Report to work on time in complete uniform, including a name tag, and follow hotel grooming and dress standards.
Collect dirty linen throughout the day from room attendants’ carts and deliver it to appropriate areas promptly; do not leave linen in hallways.
Restock assigned linen rooms according to the par levels established by the Housekeeping Manager.
Clean stairwells, including railings, and vending areas in the assigned area.
Empty trash from room attendants’ carts and replace trash bags promptly.
Perform minor room maintenance and repairs, including on-the-spot cosmetic maintenance during daily room inspections.
Pick up garbage left in front of guest rooms.
Follow hotel safety rules, watch for hazards, and report unsafe conditions to the immediate supervisor.
Maintain a favorable image of the hotel to the public.
Perform or recommend preventative maintenance and repairs for mechanical, electrical, HVAC, refrigeration, and plumbing systems, building components, furniture, fixtures, and equipment, as assigned.
Keep grounds, landscaping, and parking areas clean, neat, safe, and attractive.
Test pool and spa chemical levels daily, maintain proper levels, and ensure the chlorinator is operating.
Perform painting, carpentry, plumbing, emergency carpet cleaning, and other jobs as necessary.
Keep storage areas, shops, and mechanical areas clean, safe, and secure; report needed corrective actions to the GM and/or MOD.
Assist with Houseman duties when the Houseman is absent or as directed by the General Manager.
Keep the Manager promptly and fully informed of problems or significant unusual matters.
Complete assigned duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
Perform other duties as requested by the Supervisor, GM, Operations Manager, guests, Front Desk, or Manager on Duty.